FAQ
Everything you may want to know before contacting or visiting Sue.
Before Your Visit
A few useful things to know before your appointment, from finding us to what you need to bring.
Where is Sue based and is there parking nearby?
Sue is based in Ipswich, Suffolk, in a private and discreet setting. There is a discreet car park conveniently located close by, allowing you to arrive and leave without having to search for parking.
Do I need to bring anything with me?
No. Clean towels are always provided, along with a selection of toiletries for both men and women, so there is no need to bring anything special with you.
Should I arrive early for my appointment?
There is no need to arrive early. Please aim to arrive promptly at your arranged appointment time, as Sue prepares her studio and diary around each individual client.
Are shower facilities available?
Yes. Shower facilities are available for clients who would like to freshen up before or after their appointment. Clean towels and a selection of toiletries for both men and women are provided.
Is there a minimum age for appointments?
Yes. Sue only accepts clients aged 25 and over. This applies to all appointments and services.
Is my appointment private and discreet?
Yes. Privacy and discretion are an important part of the experience. Appointments are arranged individually with Sue and take place in a private setting, allowing you to relax without feeling rushed or overlooked.
What name should I use when contacting Sue?
Whatever name you choose to give Sue is the name she will know you by. There is no need to provide more personal information than is reasonably required to arrange and manage your appointment.
Services & Treatments
From traditional wellness treatments to Sue's more sensual experiences, here's a little more about choosing the service that's right for you.
What's the difference between Wellness and Sensual Massage?
Wellness treatments focus on relaxation, traditional massage and personal care. Sue's sensual services offer a more intimate style of massage for clients looking for something beyond a conventional treatment. Each service has its own character, so it's worth reading the individual treatment page before deciding which experience feels right for you.
I'm not sure which treatment to choose. Can Sue help?
Absolutely. You don't need to have everything decided before getting in touch. Tell Sue what you're looking for and she can talk you through the available treatments and help you choose the experience that is most suitable for you.
Are sensual massage services suitable for first-time clients?
Yes. Many clients are understandably a little nervous or unsure before their first appointment. Sue will talk things through with you beforehand, particularly if you're a new client, so you know what you've arranged and have an opportunity to ask questions before your visit.
Does Sue see both men and women?
Yes. Sue welcomes both male and female clients. Some treatments are naturally specific to the individual client: Men's Sensual Tantric Massage is designed for male clients, while Ladies' Sensual Yoni Massage is specifically for female clients. Other experiences are suitable for both.
Can I add extras to my appointment?
Yes. Some experiences can include optional extras, which are best discussed and arranged when you make your appointment. This allows Sue to prepare everything in advance and make sure enough time has been allowed for your chosen experience.
Can I extend my session if I decide I’d like more time?
Sometimes, but it cannot be guaranteed. Sue’s diary is often busy and another client may be booked afterwards. If you think you may want a longer experience, it is much better to arrange the additional time when making your appointment.
Your Visit. Your Time. Your Privacy.
Every appointment is arranged personally with Sue, with discretion and clear communication from the very beginning.
Booking & Appointments
Everything you need to know about arranging your time with Sue, from making the initial call to deposits, payment and changing your appointment.
How do I arrange an appointment?
All appointments are arranged personally with Sue by telephone. Sue does not take appointment bookings through the website contact form or by email. This is particularly important for new clients, as Sue likes to speak with you before confirming an appointment and welcoming you into her private working studio.
How far in advance can I arrange an appointment?
Appointments can be arranged up to one month in advance. For appointments booked well ahead, Sue asks that you telephone again a couple of days beforehand to confirm that you are still able to attend at the agreed date and time.
Can I arrange an appointment for the same day?
Sometimes. Same-day appointments are possible when Sue has availability, but they cannot be guaranteed as her diary can become very busy. If you have a particular date or time in mind, arranging your appointment in advance gives you the best chance of securing it.
When do I pay for my appointment?
Payment for your chosen service must be made before your session begins. If you have any questions about payment, simply ask Sue when arranging your appointment.
Can I pay a deposit to secure my appointment?
Yes. Deposits are welcome and help secure your chosen appointment date and time. If your plans change, please telephone Sue before your appointment. Provided you rearrange for another date, your deposit can be transferred and deducted from your rescheduled appointment. If you cancel without rescheduling or fail to attend without contacting Sue, the deposit will be forfeited.
Contacting Sue
Whether you're ready to arrange an appointment or simply have a question, there are a few easy ways to get in touch with Sue.
Can I ask Sue questions without making an appointment?
Absolutely. You don't need to be ready to book before getting in touch. If you're considering one of Sue's services but have questions first, use the website contact form and tell her what you'd like to know. There's no obligation to make an appointment afterwards.
How quickly will Sue reply to my contact-form enquiry?
Sue aims to reply personally by email, usually within 24 hours. Occasionally it may take a little longer during particularly busy periods, but your enquiry will be answered as soon as possible.
Can I arrange an appointment through the contact form?
No. The contact form is for questions and general enquiries rather than appointment bookings. All appointments are arranged personally with Sue by telephone, particularly with new clients whom Sue likes to speak with before welcoming them into her private working studio.
Can I telephone Sue from a withheld number?
For privacy and security, Sue does not answer calls from withheld or anonymous numbers. Please make sure your telephone number is visible when calling. If you'd prefer not to telephone initially, you can use the website contact form to ask your questions by email instead.
Does Sue keep my telephone number?
Sue may retain the telephone number you use when arranging and managing your appointments. Your number is not used to send unsolicited promotions or marketing messages.
Will Sue use my contact details to contact me?
Sue may keep the telephone number you provide for the purpose of arranging and managing your appointments, but she will not use it to send unsolicited promotions or marketing messages. She would normally only contact you if there were a genuine reason concerning an appointment, for example if you had arranged a visit but had not arrived.
The blog mailing list is completely separate. You will only receive blog updates, website news or occasional promotions if you choose to subscribe.
The blog mailing list is completely separate. You will only receive blog updates, website news or occasional promotions if you choose to subscribe.
Still Have a Question?
If there's something we haven't answered, you're very welcome to ask. You don't need to be ready to arrange an appointment - simply send your question and Sue will reply personally by email, usually within 24 hours.
Appointments are arranged by telephone only.